01 / SERVICE OVERVIEW

Supported Living Services

Build independence into your service. Clarity into your application.

For services providing personal care in supported living. Housing and care arrangements must be genuinely separate; housing or social support alone does not require Personal care registration.

Let’s plan your next step ↗Understand the requirements ↓

02 / CQC REGISTRATION REQUIREMENTS

Know what matters.
Prepare with purpose.

Applications & core evidence

Provider Application identifying the legal entity, locations and regulated activities
Registered Manager Application where required by the provider’s circumstances
Statement of Purpose describing the service, people and activities
Applicable insurance evidence and core policies: complaints, consent, equality, governance, infection control, medicines, recruitment and safeguarding
Financial viability statement unless exempt; building control evidence where applicable

Requirements for this service

Confirm whether you provide regulated Personal care and how care and tenancy agreements remain separate.
Submit the business plan and forecast, occupancy evidence, service user guide and staff training plan alongside core documents.
Complete the additional personal care form. For autism or learning disability services, include the relevant additional form and positive behaviour support and restraint policies.
Keep sample care plans, contracts and staffing arrangements ready for assessment requests.

Registration depends on your activities, legal entity and service model. Confirm the applicable submission checklist before applying. Keep additional assessment evidence ready; do not send documents CQC has not requested.

Official guidance and references

Sources reviewed 29 October 2026. Check the linked guidance for changes and the detail relevant to your service.

CQC: supported living documents ↗CQC: Personal care scope ↗CQC: documents everyone must send ↗

03 / OUR SOLUTION & SERVICE

Your requirements.
A practical plan of support.

01 / AGREED SUPPORT

Understand your service

Map your activities and service model to the applicable registration requirements.

02 / AGREED SUPPORT

Prepare the work

Prepare the agreed provider and manager application documents, Statement of Purpose and initial policies.

03 / AGREED SUPPORT

Review together

Coordinate your evidence checklist, review drafts with you and resolve inconsistencies.

04 / AGREED SUPPORT

Move forward

Support subsequent CQC queries within the agreed registration scope.

04 / WHO DOES WHAT

Clear responsibilities.

What will we do?

✓Map your activities and service model to the applicable registration requirements.
✓Prepare the agreed provider and manager application documents, Statement of Purpose and initial policies.
✓Coordinate your evidence checklist, review drafts with you and resolve inconsistencies.
✓Support subsequent CQC queries within the agreed registration scope.

What we need from you?

→Care and tenancy agreements showing how people choose their care provider
→Service user groups, staffing model and manager suitability evidence
→Premises evidence, training information and financial assumptions
→Accurate answers, access to the relevant people and timely review and approval.

05 / OUR PROCESS & CLIENT JOURNEY

Our process.
Your client journey.

01
Understand & agree
We discuss your service, existing work and priorities, then agree deliverables, fees and timescales.
02
Prepare together
Your named contact coordinates the information and agreed work, with WhatsApp access for questions.
03
Review & refine
You check factual accuracy and decisions. We make the agreed amendments and identify anything still needed.
04
Finalise & move forward
We hand over the agreed work and explain the next actions, ownership and any continuing support.

Preparation dates depend on the agreed scope and receiving your information. Any CQC assessment or decision has a separate timescale.

06 / WHY CHOOSE 360COMPLIANCE

Expertise you can trust.
Support at every step.

Experienced people, a clear plan and practical support. We take care of the agreed compliance work, so you can focus on your service.

Meet 360Compliance

HAPPY CLIENTS

Supporting care and healthcare providers

Practical registration and compliance support, shaped around each client’s service.

Meet our clients

EXPERIENCE

Founder’s healthcare experience since 2008

Experience across healthcare management and CQC consultancy informs the practical guidance we provide.

ESTABLISHED

360Compliance established in 2016

Specialist support for CQC registration, policies, governance and inspection preparation, brought together in one place.

YOUR POINT OF CONTACT

Dedicated application manager

A named manager coordinates your registration package and keeps your next steps clear.

START TO FINISH

End-to-end support

From planning and document preparation to review and interview readiness, we deliver your agreed support.

STAY CONNECTED

WhatsApp access for every client

Stay in touch with our team for questions, updates and guidance as your work progresses.

Chat with our team

BUILT AROUND YOU

Tailored to your service

Preparation reflects your service model, with suitable existing documents built into the plan.

CLARITY FROM DAY ONE

Clear scope, fees & next steps

We agree deliverables, responsibilities and costs before work begins, so you know what to expect.

OUR CLIENTS

Care and healthcare.
Experience across the sector.

A selection of organisations we’ve worked with. Select a linked logo to visit their website in a new tab.

View all our clients

Clients 1–6 of 65

07 / SUPPORT & FEES

Pick support based on your needs.
Pay only for the scope you choose.

Keep suitable work you already have. Choose a focused service or combine support around your priorities. We confirm deliverables, fees, VAT and any ongoing term before you commit.

Choose the level of support to discuss
Your needs	Focused support	Combined support
Best suited to	A defined gap or individual task	Several connected requirements
Scope	One agreed service or review	A tailored combination of services
Existing documents	Suitable documents retained	Suitable documents retained
Point of contact & WhatsApp	Included during agreed work	Included during agreed work
Fees	Confirmed against your scope	Itemised quote; terms agreed first

Service prices

What you see is what you pay. All prices include VAT. Any optional extras or separately listed charges are agreed with you before you commit.

Choose the option that fits your service. All prices include VAT. A full breakdown is provided at checkout.

Fees and options
Service option	Price incl. VAT	Billing & details
Social care	£2,400	One-off
Primary care & clinical services	£3,000	One-off
Complex care & specialist services	£3,600	One-off

Your regulated activities and care model determine the registration tier. Where your service spans categories, we confirm the appropriate fee before you commit.

Fees cover our agreed consultancy support. Any regulator fees or additional work are confirmed separately. Tell us which option you need when booking your consultation.

View services & current prices ↗Build the right scope with us ↗

08 / LET’S TALK

Turn the next question
into a clear next step.

Build independence into your service. Clarity into your application. Tell us what you are planning, what is already in place and where you need help. We’ll discuss a suitable scope before you choose your support.