What your service needs to address
- Continue monitoring quality and risks between assessments
- Keep responsibilities and records up to date as the service changes
- Act on feedback, incidents and identified improvement needs
01 / SERVICE OVERVIEW
Ongoing support
Keep expert support close as your service grows.
A compliance retainer gives you access to a named consultant within an agreed scope. Use it for developing issues, document questions and governance support, with clear limits and fees agreed before you start.
02 / REGULATORY CONTEXT
Know what matters.
Prepare with purpose.
Make the work useful
A compliance retainer gives you access to a named consultant within an agreed scope. Use it for developing issues, document questions and governance support, with clear limits and fees agreed before you start. The agreed work must reflect what your team actually does, with clear ownership and evidence of implementation.
Consultancy supports your responsibilities; it does not transfer them.
Official guidance and references
Sources reviewed 29 October 2026. Check the linked guidance for changes and the detail relevant to your service.
CQC: Regulation 17, good governance ↗03 / OUR SOLUTION & SERVICE
Your requirements.
A practical plan of support.
01 / AGREED SUPPORT
Understand your service
Agree the support allocation, contact arrangements and review schedule
02 / AGREED SUPPORT
Prepare the work
Provide advice and selected document reviews within your retainer
03 / AGREED SUPPORT
Review together
Use agreed meetings to review priorities and next actions
04 / WHO DOES WHAT
Clear responsibilities.
What will we do?
- ✓Agree the support allocation, contact arrangements and review schedule
- ✓Provide advice and selected document reviews within your retainer
- ✓Use agreed meetings to review priorities and next actions
What we need from you?
- →An agreed lead contact and current compliance priorities
- →Accurate information and the documents needed for each review
- →Timely decisions and implementation of actions within your service
- →Accurate answers, access to the relevant people and timely review and approval.
05 / OUR PROCESS & CLIENT JOURNEY
Our process.
Your client journey.
- 01
Understand & agree
We discuss your service, existing work and priorities, then agree deliverables, fees and timescales.
- 02
Prepare together
Your named contact coordinates the information and agreed work, with WhatsApp access for questions.
- 03
Review & refine
You check factual accuracy and decisions. We make the agreed amendments and identify anything still needed.
- 04
Finalise & move forward
We hand over the agreed work and explain the next actions, ownership and any continuing support.
Preparation dates depend on the agreed scope and receiving your information. Any CQC assessment or decision has a separate timescale.
06 / WHY CHOOSE 360COMPLIANCE
Expertise you can trust.
Support at every step.
Experienced people, a clear plan and practical support. We take care of the agreed compliance work, so you can focus on your service.
Meet 360ComplianceSupporting care and healthcare providers
Practical registration and compliance support, shaped around each client’s service.
Meet our clientsFounder’s healthcare experience since 2008
Experience across healthcare management and CQC consultancy informs the practical guidance we provide.
360Compliance established in 2016
Specialist support for CQC registration, policies, governance and inspection preparation, brought together in one place.
Dedicated application manager
A named manager coordinates your registration package and keeps your next steps clear.
End-to-end support
From planning and document preparation to review and interview readiness, we deliver your agreed support.
WhatsApp access for every client
Stay in touch with our team for questions, updates and guidance as your work progresses.
Chat with our teamTailored to your service
Preparation reflects your service model, with suitable existing documents built into the plan.
Clear scope, fees & next steps
We agree deliverables, responsibilities and costs before work begins, so you know what to expect.
OUR CLIENTS
Care and healthcare.
Experience across the sector.
A selection of organisations we’ve worked with. Select a linked logo to visit their website in a new tab.
View all our clients- Diagnostics & Clinical Research
- IV Therapy & Wellness Clinic
- Healthcare for Homeless People
- Domiciliary Care & Nursing Agency
- Domiciliary Care
- Nurse-led Complex Care
Clients 1–6 of 65
07 / SUPPORT & FEES
Pick support based on your needs.
Pay only for the scope you choose.
Keep suitable work you already have. Choose a focused service or combine support around your priorities. We confirm deliverables, fees, VAT and any ongoing term before you commit.
| Your needs | Focused support | Combined support |
|---|---|---|
| Best suited to | A defined gap or individual task | Several connected requirements |
| Scope | One agreed service or review | A tailored combination of services |
| Existing documents | Suitable documents retained | Suitable documents retained |
| Point of contact & WhatsApp | Included during agreed work | Included during agreed work |
| Fees | Confirmed against your scope | Itemised quote; terms agreed first |
08 / LET’S TALK
Turn the next question
into a clear next step.
Keep expert support close as your service grows. Tell us what you are planning, what is already in place and where you need help. We’ll discuss a suitable scope before you choose your support.