01 / SERVICE OVERVIEW

Business Plan
A service you can explain. Numbers you understand.

Build your service on a plan you can explain.

A useful business plan connects your care model with local demand, staffing and realistic finances. CQC requests this with domiciliary care and supported living applications. Its current care-home checklist says to keep the plan and forecast ready if requested.

Let’s build your Business Plan ↗Understand the requirements ↓

02 / REGULATORY CONTEXT

Know what matters.
Prepare with purpose.

What the plan needs to explain

Your service model, intended clients, delivery area and company background.
Evidence of local demand, competitors and a clear basis for your pricing.
Ownership, management structure and responsibility for key tasks.
Staffing and operating assumptions that match the proposed service.
Financial forecasts, including a monthly breakdown of income and expenses for the first 12 months where required.

When does CQC need it?

Domiciliary care and supported living applicants submit a business plan and forecast with their application. CQC’s current care-home checklist places them among documents to keep ready if requested. Follow the current checklist for your service. A business forecast is different from a financial viability statement; we confirm separately whether that statement is required.

Consultancy supports your responsibilities; it does not transfer them.

Official guidance and references

Sources reviewed 29 October 2026. Check the linked guidance for changes and the detail relevant to your service.

CQC: business plan and forecast content ↗CQC: current care-home document checklist ↗CQC: domiciliary care documents ↗CQC: supported living documents ↗

03 / OUR SOLUTION & SERVICE

Your requirements.
A practical plan of support.

01 / AGREED SUPPORT

Your service, clearly described

Develop the service narrative around your intended clients, activities, location and business objectives.

02 / AGREED SUPPORT

Local market & operating plan

Bring together your market evidence, pricing approach, staffing model and management responsibilities.

03 / AGREED SUPPORT

Financial forecasts

Prepare financial forecasts from your approved income, staffing, overhead and funding assumptions.

04 / AGREED SUPPORT

A joined-up final plan

Review the plan and forecasts together, resolve inconsistencies and make the agreed amendments before handover.

Useful forecasts start with credible assumptions. You supply and approve the business facts; we help turn them into a plan you can understand and explain. Funding decisions and registration outcomes are not guaranteed.

04 / WHO DOES WHAT

Clear responsibilities.

What will we do?

✓Develop the service narrative around your intended clients, activities, location and business objectives.
✓Bring together your market evidence, pricing approach, staffing model and management responsibilities.
✓Prepare financial forecasts from your approved income, staffing, overhead and funding assumptions.
✓Review the plan and forecasts together, resolve inconsistencies and make the agreed amendments before handover.

What we need from you?

→Your target clients, service area, charges and local market evidence
→Start-up funds, overheads, staffing costs and expected demand
→Ownership details and approval of the assumptions used in the forecast
→Accurate answers, access to the relevant people and timely review and approval.

05 / OUR PROCESS & CLIENT JOURNEY

Our process.
Your client journey.

01
Understand the business
Discuss your service, intended clients, location, existing work and funding.
02
Agree the assumptions
Confirm charges, expected demand, staffing costs, overheads and start-up resources.
03
Draft & review
Review the narrative and forecast together; check that the figures match your plans.
04
Finalise & use
Approve the final version and use it to explain, plan and monitor your service.

Preparation dates depend on the agreed scope and receiving your information. Any CQC assessment or decision has a separate timescale.

06 / WHY CHOOSE 360COMPLIANCE

Expertise you can trust.
Support at every step.

Experienced people, a clear plan and practical support. We take care of the agreed compliance work, so you can focus on your service.

Meet 360Compliance

HAPPY CLIENTS

Supporting care and healthcare providers

Practical registration and compliance support, shaped around each client’s service.

Meet our clients

EXPERIENCE

Founder’s healthcare experience since 2008

Experience across healthcare management and CQC consultancy informs the practical guidance we provide.

ESTABLISHED

360Compliance established in 2016

Specialist support for CQC registration, policies, governance and inspection preparation, brought together in one place.

YOUR POINT OF CONTACT

Dedicated application manager

A named manager coordinates your registration package and keeps your next steps clear.

START TO FINISH

End-to-end support

From planning and document preparation to review and interview readiness, we deliver your agreed support.

STAY CONNECTED

WhatsApp access for every client

Stay in touch with our team for questions, updates and guidance as your work progresses.

Chat with our team

BUILT AROUND YOU

Tailored to your service

Preparation reflects your service model, with suitable existing documents built into the plan.

CLARITY FROM DAY ONE

Clear scope, fees & next steps

We agree deliverables, responsibilities and costs before work begins, so you know what to expect.

OUR CLIENTS

Care and healthcare.
Experience across the sector.

A selection of organisations we’ve worked with. Select a linked logo to visit their website in a new tab.

View all our clients

Clients 1–6 of 65

07 / SUPPORT & FEES

Pick support based on your needs.
Pay only for the scope you choose.

Keep suitable work you already have. Choose a focused service or combine support around your priorities. We confirm deliverables, fees, VAT and any ongoing term before you commit.

Choose the level of support to discuss
Your needs	Business Plan service	Business Plan + registration
Service narrative	Included in agreed scope	Included in agreed scope
Market & operating plan	Based on your evidence and agreed research scope	Aligned with your registration service model
Financial forecasts	Prepared from your approved assumptions	Prepared from the same service assumptions
Application & initial policies	Not included; separate service	Included when registration support is selected
Review & amendments	Within the agreed scope	Coordinated across the selected services
Fees	Current Business Plan fee; scope confirmed	Itemised combination and applicable package terms

Service prices

What you see is what you pay. All prices include VAT. Any optional extras or separately listed charges are agreed with you before you commit.

Choose the option that fits your service. All prices include VAT. A full breakdown is provided at checkout.

Fees and options
Service option	Price incl. VAT	Billing & details
Business Plan & financial forecast	£1,200	One-off

Fees cover our agreed consultancy support. Any regulator fees or additional work are confirmed separately. Tell us which option you need when booking your consultation.

View services & current prices ↗Build the right scope with us ↗

08 / LET’S TALK

Let’s talk.
Build your service on a plan you can explain.

Build your service on a plan you can explain. Tell us what you are planning, what is already in place and where you need help. We’ll discuss a suitable scope before you choose your support.

Business PlanA service you can explain. Numbers you understand.

Know what matters.Prepare with purpose.