FAQ’S
A few useful answers.
A clearer next step.
Do I need every service listed?
No. Your service model, existing documents and current stage determine the support worth considering. We agree a scope before you commit.
What if I already have policies or a business plan?
Tell us what you have. Suitable documents can be retained; a review can help identify gaps before you purchase additional preparation.
Does your support guarantee CQC registration?
No. CQC assesses applications and makes registration decisions. Our role is to prepare and coordinate the support agreed with you.
How long does registration preparation take?
For the current domiciliary care package, our preparation target is 10 working days, with pauses while we await information or approval. Other work has agreed timescales. CQC assessment and DBS processing are separate.
Can I explore a package without placing an order?
Yes. You can review services and prices, discuss your needs and build a starting plan. Online payments are not yet available. Contact us to discuss your requirements.
Will I have a named contact and WhatsApp access?
Yes. Your agreed work is coordinated through a named contact, and every client has WhatsApp access. The scope and any ongoing support are agreed at the outset.